Our Holgates Booking Promise aims to give you the peace of mind whilst booking your holiday with us, giving you additional flexibility and cancellation options as we all adapt to changes during the Covid-19 pandemic. Book your next holiday with confidence knowing our Holgates Booking Promise is in place.
If you are unable to make your booking in 2021, due to Covid-19*, we can transfer your holiday^ to an alternative date in 2021/2022. This flexibility will give you the best possible chance at finding a new date for your holiday.
Can’t make your holiday but don’t want to commit to alternative dates? We also have the option to keep monies paid in credit, to use at a later date.
Regular cancellations refund policy applies to all bookings. Includes all bookings transferred from 2020 to 2021. Holgates Booking Promise excludes long term seasonal touring bookings.
*Reason for cancellation must be directly due to Covid-19 self-isolation, government guidance or other reasoning as approved by Holgates Holiday Parks.
^Funds paid for the cancelled holiday will be transferred to an alternative booking, additional payment may be applicable for the difference in price between bookings.